General Terms & Conditions

uebersetzungen.kaufen Online Shop

of

uebersetzungen.kaufen

Julia Sämann, M. A.

Demmeringstr. 57

04177 Leipzig

Germany

Welcome to Uebersetzungen.kaufen Online Shop (hereinafter also referred to as “Online Shop”)! In the Online Shop we offer you Services such as individually prepared (certified) document translations (hereinafter collectively referred to as “Services”).

1. General & Applicability

• These General Terms and Conditions (“GTC”) apply to the Services of uebersetzungen.kaufen, Julia Sämann, M.A. (hereinafter also referred to as “we” or “uebersetzungen.kaufen”), which we provide to you as a customer (hereinafter referred to as “customer” or “you”) in the context of using our Online Shop.
• These GTC apply regardless of whether you are acting as a consumer, entrepreneur or merchant. Some special features apply to consumers, which we may point out at the appropriate places in these GTC. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (Section 13 BGB). An entrepreneur is a natural or legal person or a partnership with legal capacity which, when entering into a legal transaction, acts in the exercise of its commercial or independent professional activity (Section 14 BGB).
• Your General Terms and Conditions shall not apply, regardless of whether you expressly refer to them or we do not expressly object to them. Your General Terms and Conditions shall only become part of this contract if we expressly agree to them. Individual agreements between us in offers, order confirmations, declarations of acceptance, etc. shall take precedence over the provisions of these General Terms and Conditions

2. Object of Agreement

• With our Online Shop, we provide you with a platform for the purchase of individually prepared certified translations of documents (hereinafter also referred to as “Services”). The different types of Services can be as follows:

• Standard
  • Sworn translators in Germany stamp and sign the translation
  • Translation on paper, sent as a certified letter by German post
• Exceptions
  • Sworn translators abroad stamp and sign the translation
  • Digitally certified translation with qualified electronic signature
• Apostille Service
  • Obtaining over-certification for German public documents for use abroad
  • Original documents are required (to be sent by post to : uebersetzungen.kaufen, Julia Sämann, Demmeringstr. 57, 04177 Leipzig)
  • Dispatch as registered mail
• Further additional options
  • Sending as e-mail with qualified electronic signature
  • Additional copies
  • Express translation
  • Stamped and signed by a sworn translator abroad
  • Over-certification by the competent court for translations going abroad

• You can view the type and variety of our Services directly on the individual product pages in our Online Shop. We are entitled to have the Services you order provided by subcontractors, in particular other sworn translators.
• The following points must be observed by you as a minimum requirement for the provision of our Services

• You must upload a legible scan/photo of the document to be translated. Illegible parts will be marked as such.
• The scan/photo must correspond to that shown in the product.
• Our acceptance of an order is subject to change. We have the right to cancel an order or demand a higher price if the deviation is too great.
• The number of pages specified in our Services always refers to the translation of a document and must be specified/adjusted if necessary. Example: If you have two certificates with four pages each, two separate Services must be selected for each. It is not possible to select the translation of a certificate with eight pages. If a number of pages cannot be specified, the price quoted always refers to one page.

3. Conclusion of Contract

• The presentation of the Services in our Online Shop does not constitute a legally binding offer, but an invitation to place an order. The descriptions of our Services do not have the character of an assurance or guarantee. All our offers are subject to other notes “As far as available”. We retain ownership of the Services you purchase until the purchase price has been paid in full. If the Services are sent to you directly by partners and if ownership of the Services is not transferred to us beforehand, the respective partner retains ownership until the purchase price has been paid in full by you to us.
• A contract for the use of chargeable Services is concluded as follows:

Step 1

In our Online Shop, you can select Services from the existing product range without obligation and add them to your digital shopping cart using the “Add to cart” button.

Step 2

You can change or delete your product selection in your shopping cart. Of course, you can also cancel your order process at any time.

Step 3

Once you have selected all the Services you would like to purchase and added them to your shopping cart, you can click on the “Continue to checkout” button within the shopping cart to complete the order process. In the shopping cart itself or in a further intermediate step, you can enter your delivery and billing details and select your preferred payment method.

Step 4

You then have the opportunity to view your entire order in detail in our order overview, including the quantity, prices and delivery conditions. In this order overview, you have the option of changing your order and other information, such as delivery details. You also have the option of saving or printing out the terms and conditions by calling up the terms and conditions, marking them and downloading them or using the “Print” function.

Step 5

After checking all the details, you have the option of ordering the Services you have selected by clicking on the “Order with obligation to pay” button. By clicking this button, you are submitting a binding offer to us to purchase the Services you have selected.

Step 6

Once you have placed a binding order for your Services, you will receive an automatic order confirmation from us by e-mail. In this order confirmation, we will list the contents of your order again and you will be given the option of printing the order confirmation using the “Print” function. With the order confirmation, but at the latest when the goods are delivered, you will also receive a copy of the General Terms and Conditions together with the cancellation policy and the information on shipping costs and terms of delivery and payment.

INFO

The automatic order confirmation itself does not constitute acceptance of your offer to purchase the Services. The acceptance of your offer and thus the conclusion of the purchase contract for the Services selected by you only comes about with the sending of the Services, a separate order confirmation by us or by the sending of the invoice for the ordered Services. If we allow payment in advance, the contract is concluded when we receive your payment.

4. Payment

• The type and amount of payment for the Services ordered by you will be communicated to you in the shopping cart, in the order overview and in the order confirmation and, unless expressly stated otherwise, is inclusive of statutory VAT.
• We may charge shipping costs in addition to the stated prices. Corresponding information on the type of shipping and the amount of the corresponding shipping costs will be clearly displayed during the ordering process.
• You will be informed about the available payment methods during the ordering process and can select the payment method that suits you best.
• Payment by invoice must be made within 30 days of receipt of the Services and the invoice. For all other payment methods, payment must be made in advance without deduction.
• If we use third-party providers to process the payment transaction, their terms and conditions shall also apply.
• If you fail to meet a statutory or agreed payment deadline, you shall be in default immediately and we shall be entitled to charge interest on arrears accordingly.
• If the payment is made within the European Union (EU), we do not charge a separate fee for any of the means of payment we use. Please note that we only accept payments from accounts within the EU. Any costs of any other transaction shall be borne by you.
• If you place an order that cannot be assigned to the product categories provided and if a correspondingly communicated price change is not accepted by you, we are entitled to withhold or invoice you for expenses such as fees for the use of our payment Service provider biw in the amount of EUR 10.

5. Delivery

• If advance payment has been agreed as the method of payment, the delivery or provision of our digital Services shall take place after receipt of the invoice amount.
• Delivery will be made exclusively within Germany and, if applicable, for an additional charge and if offered by us, in Austria, Switzerland and other member states of the European Union to the delivery address specified by you.
• Should the delivery of the Services fail through your fault despite three delivery attempts, we can withdraw from the contract. Any payments made will not be refunded to you.
• If the Service you have ordered is not available, we can withdraw from the contract. In this case, we will inform you immediately and, if necessary, suggest the delivery of a comparable Service. If no comparable Service is available or you do not wish a comparable Service to be delivered, we will reimburse you for any payments already made.

6. Liability & Warranty

• Our product-specific warranty obligations are governed by the statutory provisions. Guarantees are generally not given by us or only in individual cases expressly marked as a guarantee.
• We shall be liable without limitation for damage to property and personal injury insofar as the cause of the damage leading to liability is based on intent or gross negligence.
• Furthermore, we shall be liable for the slightly negligent breach of essential obligations, the breach of which jeopardizes the achievement of the purpose of the contract, or for the breach of obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on the observance of which you regularly rely. In this case, however, we are only liable for the foreseeable damage typical for the contract. We are not liable for the slightly negligent breach of obligations other than those mentioned in the preceding sentences.
• The above limitations of liability shall not apply in the event of injury to life, limb or health, for a defect following the assumption of a guarantee for the quality of the Service and in the event of fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.
• Insofar as our liability is excluded or limited, this shall also apply to the personal liability of employees, representatives and vicarious agents.

7. Online Shop Guidelines

• You are entitled to rate the Services in our Online Shop. All reviews must only reflect your personal opinion or your experience with our Services. As a rule, we do not check the reviews for accuracy and they may be inaccurate or incorrect. Therefore, if you leave a review, it must be realistic and accurate and must not be offensive or defamatory. Otherwise we have the right to delete your review.
• Adjustments, changes and additions to our Online Shop as well as measures that serve to identify and rectify malfunctions may lead to a temporary interruption or impairment of accessibility if this is absolutely necessary for technical reasons.
• For technical reasons, we are also unable to guarantee the permanent and complete availability of the servers on which our Services are operated. The availability of our website or individual Services may therefore be limited from time to time, in particular due to the need to carry out maintenance or repair work.
• You may not make our Services available to third parties for commercial use.
• Links or functionalities in our Online Shop may take you to external websites that are not operated by us and for which we are not responsible. Such links or functionalities are either clearly marked or recognizable by a change in the address line of your browser or a change in the user interface.

8. Place of Jurisdiction

For disputes arising from and in connection with the contractual relationship existing between us, the statutory provisions on the competent court shall apply. If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is our registered office.

9. Online-Dispute-Resolution

Information on online dispute resolution for consumers: We draw your attention to the possibility of online dispute resolution (so-called “ODR platform”). Consumers can use the ODR platform as a point of contact for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase or Service contracts. The ODR platform can be accessed via the following link: http://ec.europa.eu/consumers/odr. We are not prepared to participate in the settlement of disputes via this ODR platform.

10. Other

• Should any provision of these GTC be or become invalid or unenforceable, the remaining provisions of these GTC shall remain unaffected, unless the omission of individual clauses would place a contracting party at such an unreasonable disadvantage that it can no longer reasonably be expected to adhere to the contract.
• We are entitled to transfer the contract of use between you and us for the use of the Online Shop as well as contracts for Services or other contracts with permanent, long-term or recurring performance obligations to a company affiliated with us, a legal successor of our company or a company taking over the respective Services from this Online Shop. We will inform you of this in text form before the planned transfer.

Revocation Policy

Non-Applicability of Revocation Rights

There is no right of revoke with regard to the purchase of my Services. This is because the right of revocation does not exist and a contract cannot be revoked for contracts for the delivery of Services that are not prefabricated and for the production of which an individual selection or determination by you is decisive or which are clearly tailored to your personal needs. This applies precisely to the Services we create. These are all customized to your individual needs.

– End of the legal Revocation policy –